| Job Title: Operations Manager | Job Category: Operations | ||||||
| Level/Salary Range: Salary $50K+ | Position Type: Full Time | ||||||
| HR Contact: Alena Metzner | Date posted: August 3, 2020 | ||||||
| Will Train Applicant(s): Internal Staff | Posting Expires: September 30, 2020 | ||||||
| Job Description | |||||||
Role and Responsibilities
An Operations Manager’s position is to direct and control of the company’s operations which includes: products, resources, employees, processes, and procedures. The position manages the route delivery, service/installation and plant functions of the dealership to ensure customer satisfaction and retention. He/She is also responsible for maintaining a motivated and competent team of service providers, provide open and effective communications throughout the dealership as well as working to attain company goals.- Coach employees to reach highest potential
- Learn, prepare, and educate staff on new product offerings or service
- Troubleshoot problems in the field as needed
- Oversee management of building maintenance
- Manage operational processes, procedures, and systems for business
- Assist customers with concerns
- Maintain Inventory control
- Help grow business by introducing new programs or implementing efficient or cost saving methods
- Manage the Company’s vehicle fleet
- Process, review, and/or create reports to aid in department development
Qualifications and Education Requirements
Qualifications include: Successful candidates will have a Bachelor’s degree in operations management (or a related field) and have prior experience in a management or leadership position. A deep understanding of financial management is also a plus.Preferred Skills- Ability to work with Excel Spreadsheets including functions and formatting
- Demonstrated experience in Project Management
- Project a strong professional presence in appearance, actions and personal demeanor in representing the Company
- Exhibits accountability for business performance
- Type 40+ WPM
- Understand and use Microsoft Outlook including email and calendar functions
- Demonstrate professional business correspondence including email and word processing
- Demonstrate 10 Key Proficiency
- Ability to multi-task and work in a fast paced, ever changing work environment
- Ability to read a map and provide directions
- Familiarity with Brown County and the surrounding communities
| Approved By: | Alena Metzner | Date: | July 31, 2020 |